Two Locations: Las Vegas, NV and San Diego / Orange County, CA
Overview:
We are seeking an experienced and driven Director to lead the operations for a regional of our veterinary specialty and emergency hospitals. With a strategic plan to double in size within the next few years, this is a critical leadership role for someone ready to scale operations, develop high-performing teams, and drive operational excellence in a complex, fast-paced clinical environment.
This is not an entry-level leadership role. The ideal candidate has risen through the ranks of veterinary hospital operations and has proven experience managing one large high-volume hospital or overseeing multiple hospitals within a region. You will report to a supportive but hands-off leadership team at headquarters, and you will be trusted to run the hospital independently while partnering closely with medical leadership and departmental teams.
Key Responsibilities:
• Partner with medical leadership to support a high-performing, collaborative clinical environment
• Own the hospital P&L, driving revenue growth, cost management, and margin improvement
• Design and implement workflows and process improvements to support scalability as the hospital doubles in size
• Manage and optimize staffing models, scheduling, recruitment, and retention in alignment with hospital growth
• Lead expansion initiatives in partnership with facilities, finance, and HQ leadership
• Champion culture, employee engagement, and a client-first mindset across all levels of the hospital
• Monitor KPIs (efficiency, throughput, client satisfaction, DVM utilization, etc.) and implement action plans for continuous improvement
• Serve as the primary point of contact for HQ operations, finance, and HR—but operate with autonomy day-to-day
Requirements:
• 8+ years of progressive leadership experience in veterinary hospital operations; experience managing large single-site operations ($10M+ revenue) or multiple smaller hospitals required
• Proven ability to lead large teams in a high-volume, fast-paced clinical setting
• Deep understanding of veterinary business operations including scheduling, budgeting, client relations, inventory, compliance, and medical team partnership
• Strong financial acumen and comfort managing complex budgets and growth forecasts
• Exceptional people management and team-building skills
• Self-directed, strategic, and solutions-oriented leadership style
• Experience leading hospitals through expansion, construction, or multi-phase growth initiatives is strongly preferred
What We Offer:
• Competitive salary + performance bonus
• Comprehensive benefits including medical, dental, vision, 401(k), and PTO
• Relocation assistance if applicable
• Opportunity to lead one of the most exciting veterinary hospital growth stories in the region
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